topic WiFi keeps disconnecting in Broadband

WiFi keeps disconnecting

TheChineseWurzel — Mon, 27 Apr 2026 13:37:59 GMT

Since my broadband was upgraded to full fibre, my router is struggling to connect to certain devices, mainly mobile phones and my work laptop. Repeatedly asks me to input password and the. Connection lasts a couple of minutes before disconnecting again. Ran tests and says there are no issues in the area or my hub. Any ideas?

Re: WiFi keeps disconnecting

caesarome — Mon, 27 Apr 2026 15:51:39 GMT

@TheChineseWurzel

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

Select "No, I still need help" at the bottom on the above link.

Re: WiFi keeps disconnecting

TheChineseWurzel — Tue, 28 Apr 2026 08:19:29 GMT

Thanks for this @caesarome

I've already tried both of these and still having issues. Even moved the booster closer