https://helpforum.sky.com/t5/Broadband/New-HUB-not-connected/m-p/5262998#M562604 <P>Hello. My new HUB has arrived but I cannot connect any devices to it. I've followed the on line self help process but still not working</P> Mon, 27 Apr 2026 10:10:49 GMT Andy270866 2026-04-27T10:10:49Z https://helpforum.sky.com/t5/Broadband/New-HUB-not-connected/m-p/5262998#M562604 <P>Hello. My new HUB has arrived but I cannot connect any devices to it. I've followed the on line self help process but still not working</P> Mon, 27 Apr 2026 10:10:49 GMT https://helpforum.sky.com/t5/Broadband/New-HUB-not-connected/m-p/5262998#M562604 Andy270866 2026-04-27T10:10:49Z https://helpforum.sky.com/t5/Broadband/New-HUB-not-connected/m-p/5263000#M562606 <P>Is anyone there</P> Mon, 27 Apr 2026 10:13:57 GMT https://helpforum.sky.com/t5/Broadband/New-HUB-not-connected/m-p/5263000#M562606 Andy270866 2026-04-27T10:13:57Z https://helpforum.sky.com/t5/Broadband/New-HUB-not-connected/m-p/5263004#M562608 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4670854">@Andy270866</a>&nbsp;</P> <P>This isnt a live chat service with Sky, its a public forum when you are speaking to other customers and replies are not instant.</P> <P>&nbsp;</P> <P>Is your hub connected up and showing a green or white light?</P> Mon, 27 Apr 2026 10:20:34 GMT https://helpforum.sky.com/t5/Broadband/New-HUB-not-connected/m-p/5263004#M562608 jamesn123 2026-04-27T10:20:34Z