Wifi not working at all

Minatue — Sun, 26 Apr 2026 18:27:04 GMT

During the day my internet is fine, when it turns night the red alarm light shines and suddenly there's no wifi, the same thing happened yesterday too, all day it's fine then boom, evening hits and it doesn't work, all lights green and alarm is red, ONLY in the evenings throughout the night.

Re: Wifi not working at all

caesarome — Sun, 26 Apr 2026 18:29:43 GMT

@Minatue

The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:
https://www.sky.com/servicechecker

If nothing shows then try this line test:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

topic Wifi not working at all in Broadband

Wifi not working at all

Re: Wifi not working at all