https://helpforum.sky.com/t5/Broadband/Upgraded-installation-broadband/m-p/5262460#M562438 <P>Hi all</P><P>&nbsp;</P><P>im having my mums broadband upgraded from 4mb to 76mb. &nbsp;Sky have shipped a new hub to her ready fir the i stall on 28th.</P><P>&nbsp;</P><P>my question is, when the new connect is activated, will the existing system still work until i am able to replace the hub a day later or will her broadband stop working until I do the new hub install?</P><P>&nbsp;</P> Sun, 26 Apr 2026 12:09:27 GMT ZenaH 2026-04-26T12:09:27Z https://helpforum.sky.com/t5/Broadband/Upgraded-installation-broadband/m-p/5262460#M562438 <P>Hi all</P><P>&nbsp;</P><P>im having my mums broadband upgraded from 4mb to 76mb. &nbsp;Sky have shipped a new hub to her ready fir the i stall on 28th.</P><P>&nbsp;</P><P>my question is, when the new connect is activated, will the existing system still work until i am able to replace the hub a day later or will her broadband stop working until I do the new hub install?</P><P>&nbsp;</P> Sun, 26 Apr 2026 12:09:27 GMT https://helpforum.sky.com/t5/Broadband/Upgraded-installation-broadband/m-p/5262460#M562438 ZenaH 2026-04-26T12:09:27Z https://helpforum.sky.com/t5/Broadband/Upgraded-installation-broadband/m-p/5262467#M562441 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3474471">@ZenaH</a>&nbsp;</P> <P>What broadband hub does your mother currently have as the chances are she will have no broadband until you set the new one up for her:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/broadband/sky-broadband-equipment/sky-hub/setting-up-my-sky-hub/articles/set-up-hub-which-sky-hub-do-you-have" target="_blank">https://www.sky.com/help/broadband/sky-broadband-equipment/sky-hub/setting-up-my-sky-hub/articles/set-up-hub-which-sky-hub-do-you-have</A></P> Sun, 26 Apr 2026 12:22:09 GMT https://helpforum.sky.com/t5/Broadband/Upgraded-installation-broadband/m-p/5262467#M562441 caesarome 2026-04-26T12:22:09Z