topic Re: £200 switch fee in Broadband

£200 switch fee

Kirsty235 — Sat, 25 Apr 2026 08:21:44 GMT

I moved to sky broadband from Virgin media on the basis I could claim up to £200 switch fee. How do I claim this?

Re: £200 switch fee

TimmyBGood — Sat, 25 Apr 2026 08:50:20 GMT

@Kirsty235

https://www.sky.com/help/articles/switching-credit-offer

Re: £200 switch fee

caesarome — Sat, 25 Apr 2026 09:15:02 GMT

@Kirsty235

This link explains what you need to do:

https://www.sky.com/help/articles/switching-credit-offer

You must provide a copy of the bill from Virgin where you have been charged an early termination fee and a copy of a statement showing that you have paid it and send these to Sky via this email address - switching credit @sky.uk (all one word without the gap)