https://helpforum.sky.com/t5/Broadband/Internet-keeps-lagging-and-going-off/m-p/5261802#M562271 <P>My internet keeps crashing and going slow am thinking on leaving&nbsp;</P> Sat, 25 Apr 2026 06:45:01 GMT James4200 2026-04-25T06:45:01Z https://helpforum.sky.com/t5/Broadband/Internet-keeps-lagging-and-going-off/m-p/5261802#M562271 <P>My internet keeps crashing and going slow am thinking on leaving&nbsp;</P> Sat, 25 Apr 2026 06:45:01 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-lagging-and-going-off/m-p/5261802#M562271 James4200 2026-04-25T06:45:01Z https://helpforum.sky.com/t5/Broadband/Internet-keeps-lagging-and-going-off/m-p/5261887#M562290 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4669450">@James4200</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 25 Apr 2026 09:18:18 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-lagging-and-going-off/m-p/5261887#M562290 caesarome 2026-04-25T09:18:18Z