Wifi has dropped multiple times.

HAs3 — Fri, 24 Apr 2026 20:08:23 GMT

The WiFi in our flat has been extremely week today including times it has dropped out fully. Twice I have had to use the WiFi check service on the app.

Re: Wifi has dropped multiple times.

caesarome — Fri, 24 Apr 2026 20:43:43 GMT

@HAs3

The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:
https://www.sky.com/servicechecker

If nothing shows then try this line test:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

topic Wifi has dropped multiple times. in Broadband

Wifi has dropped multiple times.

Re: Wifi has dropped multiple times.