https://helpforum.sky.com/t5/Broadband/reporting-or-contact/m-p/5261500#M562191 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4669051">@Bilby1988</a>&nbsp;&amp;&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4669025">@lolochef</a>&nbsp;the service checcker can take an hour to pick up a lost connection once it does it can help,you to book an dngineer faster than calling in.&nbsp;</P> Fri, 24 Apr 2026 14:54:33 GMT Chrisee 2026-04-24T14:54:33Z https://helpforum.sky.com/t5/Broadband/reporting-or-contact/m-p/5261450#M562179 <P>connected without internet&nbsp; i ran all the test on your help pages telling me its all good but im in front of the sky box and i can see the red light&nbsp; i want to contact a sky representative to report it ... my phone is also down... there was an outage on thursday am was fixed by 4 pm but it broke down again this morning at 3 ish am&nbsp;</P> Fri, 24 Apr 2026 13:19:58 GMT https://helpforum.sky.com/t5/Broadband/reporting-or-contact/m-p/5261450#M562179 lolochef 2026-04-24T13:19:58Z https://helpforum.sky.com/t5/Broadband/reporting-or-contact/m-p/5261462#M562180 <P>Same!! Tried everything and getting the same problems</P> Fri, 24 Apr 2026 13:39:44 GMT https://helpforum.sky.com/t5/Broadband/reporting-or-contact/m-p/5261462#M562180 Bilby1988 2026-04-24T13:39:44Z https://helpforum.sky.com/t5/Broadband/reporting-or-contact/m-p/5261500#M562191 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4669051">@Bilby1988</a>&nbsp;&amp;&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4669025">@lolochef</a>&nbsp;the service checcker can take an hour to pick up a lost connection once it does it can help,you to book an dngineer faster than calling in.&nbsp;</P> Fri, 24 Apr 2026 14:54:33 GMT https://helpforum.sky.com/t5/Broadband/reporting-or-contact/m-p/5261500#M562191 Chrisee 2026-04-24T14:54:33Z