https://helpforum.sky.com/t5/Broadband/No-optical-network-terminal/m-p/5261389#M562160 <P>An engineer put a box on the outside of my house but I have no optical network terminal inside so have nowhere to plug in Ethernet cable? What is going on?&nbsp;</P> Fri, 24 Apr 2026 11:29:21 GMT Abbby 2026-04-24T11:29:21Z https://helpforum.sky.com/t5/Broadband/No-optical-network-terminal/m-p/5261389#M562160 <P>An engineer put a box on the outside of my house but I have no optical network terminal inside so have nowhere to plug in Ethernet cable? What is going on?&nbsp;</P> Fri, 24 Apr 2026 11:29:21 GMT https://helpforum.sky.com/t5/Broadband/No-optical-network-terminal/m-p/5261389#M562160 Abbby 2026-04-24T11:29:21Z https://helpforum.sky.com/t5/Broadband/No-optical-network-terminal/m-p/5261390#M562161 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4668947">@Abbby</a>&nbsp;you should have an appointment for an engineer to come, they will run a cble from the exterior box into your home, fit the ONT and commission the service. If Sky haven't given a date then givecthem a call.</P> Fri, 24 Apr 2026 11:32:54 GMT https://helpforum.sky.com/t5/Broadband/No-optical-network-terminal/m-p/5261390#M562161 Chrisee 2026-04-24T11:32:54Z