https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5261386#M562158 <P>Nothing had changed but Internet not working. Phone saying it requires sign in the when clicked its not connecting.</P><P>Tried resetting the router</P> Fri, 24 Apr 2026 11:28:08 GMT Kimrackley 2026-04-24T11:28:08Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5261386#M562158 <P>Nothing had changed but Internet not working. Phone saying it requires sign in the when clicked its not connecting.</P><P>Tried resetting the router</P> Fri, 24 Apr 2026 11:28:08 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5261386#M562158 Kimrackley 2026-04-24T11:28:08Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5261395#M562164 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4668946">@Kimrackley</a>&nbsp;&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 24 Apr 2026 11:38:18 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5261395#M562164 GD1 2026-04-24T11:38:18Z