topic My WiFi not working in Broadband

My WiFi not working

lkebbell11 — Fri, 24 Apr 2026 00:56:15 GMT

For the last hour hour my WiFi been coming on and off and I have rest it about 3 times now and it's still not coming on, I'm having to use my data till my WiFi comes back on and I don't know what to do, some help would be good, if it don't come back on by 9am in the morning then I will be ringing sky to see what going on as I have paid for my broadband bill so I don't know why the WiFi keeps on getting cut off.

Re: My WiFi not working

Daniel0210 — Fri, 24 Apr 2026 03:55:00 GMT

@lkebbell11
Any broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.

Re: My WiFi not working

lkebbell11 — Fri, 24 Apr 2026 09:22:25 GMT

It's working now thank you