topic Re: WiFi not working in Broadband

WiFi not working

Mmm1231 — Tue, 21 Apr 2026 23:48:00 GMT

Has anyone experienced WiFi stop working in the past 10mins?

Re: WiFi not working

DanielH94 — Tue, 21 Apr 2026 23:50:21 GMT

Yes me too, one orange light and two greens but my broadband checker keeps saying everything is fine and connected

Re: WiFi not working

LouiseMurphy — Wed, 22 Apr 2026 00:08:33 GMT

Yes mines is slowly flashing green and on sky app saying my Internet is connected when its not

Re: WiFi not working

Mmm1231 — Wed, 22 Apr 2026 00:15:02 GMT

seems to be a wide spread issue. I signed on to sky and it says my device and WiFi is working fine - what a load of **bleep**. So what happens now? Does Sky keep an eye on these threads and action, or is this just a place to rant?

Re: WiFi not working

Daniel0210 — Wed, 22 Apr 2026 02:25:33 GMT

Based on the time you’ve posted it’s worth pointing out that any broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.