topic Re: Wifi not working in Broadband

Wifi not working

Joy-alfie — Tue, 21 Apr 2026 23:23:38 GMT

WiFi not working, orange lights not instead of green

Re: Wifi not working

Radioman1 — Tue, 21 Apr 2026 23:47:08 GMT

Same here just green on the fibre hub

Re: Wifi not working

DanielH94 — Tue, 21 Apr 2026 23:47:31 GMT

Same here

Re: Wifi not working

Radioman1 — Tue, 21 Apr 2026 23:50:10 GMT

At least Im not going mad! That's battlefield out for the night I suppose

Re: Wifi not working

DanielH94 — Tue, 21 Apr 2026 23:50:48 GMT

i was in the middle of gaming too haha

Re: Wifi not working

Crobson52 — Tue, 21 Apr 2026 23:58:43 GMT

Mine is down too but the green light is on and when checking the devices connected it's stating that its connection is good and no known issues in the area

Re: Wifi not working

Radioman1 — Wed, 22 Apr 2026 00:18:50 GMT

01:18 back on

Re: Wifi not working

Daniel0210 — Wed, 22 Apr 2026 02:24:29 GMT

Based on the time you’ve all posted it’s worth pointing out that any broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.