https://helpforum.sky.com/t5/Broadband/getting-rid-of-sky-completely-is-hard-work/m-p/5259309#M561502 <P>I tried ringing them email and eventually got thru and they arranged collection never happen, then they promise to send the packaging and label never arrived and so far being 35 days and i still paying the bill why is it so difficult</P> Tue, 21 Apr 2026 17:27:42 GMT bigkid1 2026-04-21T17:27:42Z https://helpforum.sky.com/t5/Broadband/getting-rid-of-sky-completely-is-hard-work/m-p/5259309#M561502 <P>I tried ringing them email and eventually got thru and they arranged collection never happen, then they promise to send the packaging and label never arrived and so far being 35 days and i still paying the bill why is it so difficult</P> Tue, 21 Apr 2026 17:27:42 GMT https://helpforum.sky.com/t5/Broadband/getting-rid-of-sky-completely-is-hard-work/m-p/5259309#M561502 bigkid1 2026-04-21T17:27:42Z https://helpforum.sky.com/t5/Broadband/getting-rid-of-sky-completely-is-hard-work/m-p/5259311#M561504 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4458353">@bigkid1</a>&nbsp;</P> <P>Did you receive an email from Sky acknowledging the cancellation? The notice period for Broadband/Talk is only 14 days.&nbsp;</P> Tue, 21 Apr 2026 17:32:43 GMT https://helpforum.sky.com/t5/Broadband/getting-rid-of-sky-completely-is-hard-work/m-p/5259311#M561504 Daniel0210 2026-04-21T17:32:43Z