https://helpforum.sky.com/t5/Broadband/Wi-Fi-on-and-off/m-p/5258599#M561361 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4665981">@MUrphy25</a>&nbsp;</P> <P>Did doing all the test include this line test:</P> <P><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 20 Apr 2026 18:36:37 GMT caesarome 2026-04-20T18:36:37Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-on-and-off/m-p/5258531#M561345 <P>Our Wi-Fi keep cutting out we have done all the checks we got a new hub 3 weeks ago</P> Mon, 20 Apr 2026 17:12:19 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-on-and-off/m-p/5258531#M561345 MUrphy25 2026-04-20T17:12:19Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-on-and-off/m-p/5258599#M561361 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4665981">@MUrphy25</a>&nbsp;</P> <P>Did doing all the test include this line test:</P> <P><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 20 Apr 2026 18:36:37 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-on-and-off/m-p/5258599#M561361 caesarome 2026-04-20T18:36:37Z