https://helpforum.sky.com/t5/Broadband/Not-able-to-connecg/m-p/5258545#M561349 <P>When I try to join the wifi, it says unable to join.</P><P>It was set up this morning</P> Mon, 20 Apr 2026 17:23:10 GMT Jules1210 2026-04-20T17:23:10Z https://helpforum.sky.com/t5/Broadband/Not-able-to-connecg/m-p/5258545#M561349 <P>When I try to join the wifi, it says unable to join.</P><P>It was set up this morning</P> Mon, 20 Apr 2026 17:23:10 GMT https://helpforum.sky.com/t5/Broadband/Not-able-to-connecg/m-p/5258545#M561349 Jules1210 2026-04-20T17:23:10Z https://helpforum.sky.com/t5/Broadband/Not-able-to-connecg/m-p/5258603#M561362 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4665992">@Jules1210</a>&nbsp;</P> <P>Are you entering the password correct so as it is printed on the card that came with the hub, it is also printed on the hub itself.</P> <P>&nbsp;</P> <P>Have you checked that you are not entering a zero instead of a letter O or a number 1 instead of a letter l or vice versa ?</P> Mon, 20 Apr 2026 18:40:29 GMT https://helpforum.sky.com/t5/Broadband/Not-able-to-connecg/m-p/5258603#M561362 caesarome 2026-04-20T18:40:29Z