https://helpforum.sky.com/t5/Broadband/uninstalled-hub/m-p/5258220#M561265 <P>had equioment delivered March had a card put through my door on the 9th saying no reply, as I'm housebound was in, phoned number on card but after so many security questions the told me I had wrong mother's maiden name, well it i Sky who have got it wrong somehow mistyped t sometime, so they wont carry on communicating have complained on website wirh unresolved answer to emails, now virtual assistant wants return of equipment ....what a farce this has become</P> Mon, 20 Apr 2026 11:47:44 GMT confused36 2026-04-20T11:47:44Z https://helpforum.sky.com/t5/Broadband/uninstalled-hub/m-p/5258220#M561265 <P>had equioment delivered March had a card put through my door on the 9th saying no reply, as I'm housebound was in, phoned number on card but after so many security questions the told me I had wrong mother's maiden name, well it i Sky who have got it wrong somehow mistyped t sometime, so they wont carry on communicating have complained on website wirh unresolved answer to emails, now virtual assistant wants return of equipment ....what a farce this has become</P> Mon, 20 Apr 2026 11:47:44 GMT https://helpforum.sky.com/t5/Broadband/uninstalled-hub/m-p/5258220#M561265 confused36 2026-04-20T11:47:44Z https://helpforum.sky.com/t5/Broadband/uninstalled-hub/m-p/5258222#M561266 <P>How to make a complaint to sky: <A href="https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice" target="_blank">Sky Customer Complaints Code of Practice</A></P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/complaints" target="_blank">Sky Customer Complaints Form</A></P> Mon, 20 Apr 2026 11:52:33 GMT https://helpforum.sky.com/t5/Broadband/uninstalled-hub/m-p/5258222#M561266 Annie+UK 2026-04-20T11:52:33Z