https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5257934#M561216 My laptop went off at 4 this morning saying no WiFi it's never done it before tried for half hour still didn't come on so I just went to sleep why did it go off tried connecting again at 8 still the same thanks jaljulie Mon, 20 Apr 2026 07:26:33 GMT Jal 2026-04-20T07:26:33Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5257934#M561216 My laptop went off at 4 this morning saying no WiFi it's never done it before tried for half hour still didn't come on so I just went to sleep why did it go off tried connecting again at 8 still the same thanks jaljulie Mon, 20 Apr 2026 07:26:33 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5257934#M561216 Jal 2026-04-20T07:26:33Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5257967#M561225 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3830411">@Jal</a>&nbsp;using a mobile connection run the Service Checker in the My Sky app which should walk you through some steps before offering to book an engineer.</P> Mon, 20 Apr 2026 08:20:51 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5257967#M561225 Chrisee 2026-04-20T08:20:51Z