https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5257863#M561193 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4431136">@Manuela_G</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 20 Apr 2026 04:29:46 GMT caesarome 2026-04-20T04:29:46Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5257852#M561185 <P>As the title suggests.. even though according to your checks all is fine</P> Mon, 20 Apr 2026 00:41:22 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5257852#M561185 Manuela_G 2026-04-20T00:41:22Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5257863#M561193 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4431136">@Manuela_G</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 20 Apr 2026 04:29:46 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5257863#M561193 caesarome 2026-04-20T04:29:46Z