topic Re: WiFi dropping out in Broadband

WiFi dropping out

WiFiDrop — Thu, 22 Jan 2026 09:39:32 GMT

My WiFi keeps dropping out

Re: WiFi dropping out

caesarome — Thu, 22 Jan 2026 09:56:31 GMT

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them so they can look into this for you.

Re: WiFi dropping out

PL-JGH — Thu, 22 Jan 2026 10:10:32 GMT

Same here.

Tried all the online diagnostics (inbetween needing to reconnect every 2 mins!)

Weather bad where I am but nothing showing on testing pages.

Re: WiFi dropping out

Shelley54 — Sun, 25 Jan 2026 18:51:57 GMT

My WiFi keeps dropping our tv and other devices not connecting

Re: WiFi dropping out

Simon022 — Sun, 19 Apr 2026 15:22:20 GMT

Don't want a badge just want working internet im paying good money for 😡