topic Re: Sky box puk in Broadband

Sky box puk

Fran10 — Sun, 19 Apr 2026 11:06:18 GMT

I need to speak to a real person about a new sky box that will not connect

Re: Sky box puk

Chrisee — Sun, 19 Apr 2026 12:00:34 GMT

@Fran10 you can call Sky and not engage with the bot and youbshould be routed to an agent. Forum members are, in thecwhole, real people and we can often answers questions like yours but we need to know what Sky box you mean e g. Sky Q min and what colour your Sky hub is

Re: Sky box puk

Fran10 — Sun, 19 Apr 2026 13:19:37 GMT

Can I have a telephone number for sky? And one that doesn't ask me lots of answers and then doesn't connect

Re: Sky box puk

GD1 — Sun, 19 Apr 2026 13:21:00 GMT

@Fran10 There is no number that avoids the Automation, everyone has to go through it.

Re: Sky box puk

Daniel0210 — Sun, 19 Apr 2026 13:27:09 GMT

@Fran10

Just dial 150 from your Sky Talk landline. It's free. All calls will start automated (aka 'the bot') which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent.