https://helpforum.sky.com/t5/Broadband/WiFi-wont-work/m-p/5257400#M561069 WiFi wont work or even show up as an option for WiFi on my phone I turned WiFi box off and on and didnt fix it Sun, 19 Apr 2026 12:02:15 GMT Michaelhayward 2026-04-19T12:02:15Z https://helpforum.sky.com/t5/Broadband/WiFi-wont-work/m-p/5257400#M561069 WiFi wont work or even show up as an option for WiFi on my phone I turned WiFi box off and on and didnt fix it Sun, 19 Apr 2026 12:02:15 GMT https://helpforum.sky.com/t5/Broadband/WiFi-wont-work/m-p/5257400#M561069 Michaelhayward 2026-04-19T12:02:15Z https://helpforum.sky.com/t5/Broadband/WiFi-wont-work/m-p/5257402#M561070 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4664868">@Michaelhayward</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 19 Apr 2026 12:03:57 GMT https://helpforum.sky.com/t5/Broadband/WiFi-wont-work/m-p/5257402#M561070 caesarome 2026-04-19T12:03:57Z