topic Re: WiFi switching on and off in Broadband https://helpforum.sky.com/t5/Broadband/WiFi-switching-on-and-off/m-p/5256935#M560924 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4664396">@Karina79</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 18 Apr 2026 16:24:29 GMT caesarome 2026-04-18T16:24:29Z WiFi switching on and off https://helpforum.sky.com/t5/Broadband/WiFi-switching-on-and-off/m-p/5256934#M560923 <P>WiFi keeps disconnecting&nbsp;</P> Sat, 18 Apr 2026 16:19:46 GMT https://helpforum.sky.com/t5/Broadband/WiFi-switching-on-and-off/m-p/5256934#M560923 Karina79 2026-04-18T16:19:46Z Re: WiFi switching on and off https://helpforum.sky.com/t5/Broadband/WiFi-switching-on-and-off/m-p/5256935#M560924 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4664396">@Karina79</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 18 Apr 2026 16:24:29 GMT https://helpforum.sky.com/t5/Broadband/WiFi-switching-on-and-off/m-p/5256935#M560924 caesarome 2026-04-18T16:24:29Z Re: WiFi switching on and off https://helpforum.sky.com/t5/Broadband/WiFi-switching-on-and-off/m-p/5256939#M560925 <P>I done test It says all ok but it's not&nbsp;</P> Sat, 18 Apr 2026 16:29:14 GMT https://helpforum.sky.com/t5/Broadband/WiFi-switching-on-and-off/m-p/5256939#M560925 Karina79 2026-04-18T16:29:14Z