https://helpforum.sky.com/t5/Broadband/Broadband-STILL-down/m-p/5256933#M560922 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4661100">@LesterJHolloway</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 18 Apr 2026 16:18:47 GMT caesarome 2026-04-18T16:18:47Z https://helpforum.sky.com/t5/Broadband/Broadband-STILL-down/m-p/5256932#M560921 <P>Sky keep telling me broadband is fine in Little Shelford, South Cambridgeshire, but that's not true.&nbsp;</P> Sat, 18 Apr 2026 16:18:05 GMT https://helpforum.sky.com/t5/Broadband/Broadband-STILL-down/m-p/5256932#M560921 LesterJHolloway 2026-04-18T16:18:05Z https://helpforum.sky.com/t5/Broadband/Broadband-STILL-down/m-p/5256933#M560922 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4661100">@LesterJHolloway</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 18 Apr 2026 16:18:47 GMT https://helpforum.sky.com/t5/Broadband/Broadband-STILL-down/m-p/5256933#M560922 caesarome 2026-04-18T16:18:47Z