topic Re: Map T in Broadband

Map T

Moonsterblue74 — Fri, 17 Apr 2026 20:28:36 GMT

I am using the Sky Max Hub (SR213) with MAP-T enabled (1:1 ratio); could you please move my account to a Native Dual-Stack profile as the MAP-T encapsulation is breaking my WireGuard VPN handshake?

Re: Map T

Chrisee — Sat, 18 Apr 2026 04:58:23 GMT

@Moonsterblue74 you are not talking to Sky directly by posting in ghiscforum. The latest update we have had was removal of MAP-T should be unecessary but because you have asked I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this looked into. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

See My Post Has Been Escalated – What Happens Next on Sky Community

Re: Map T

Danz994 — Sat, 18 Apr 2026 09:08:31 GMT

Good Morning @Chrisee Thanks for making us aware of this. I'll send @Moonsterblue74 an invite now and we can assist further. Thanks, Danielle