topic Re: Echo dot repeatedly displaying solid red light in Broadband

Echo dot repeatedly displaying solid red light

SMAM — Tue, 07 Apr 2026 10:18:44 GMT

As title. Can you suggest anything I xan try to resolve this.

Re: Echo dot repeatedly displaying solid red light

jamesn123 — Fri, 17 Apr 2026 16:32:41 GMT

A solid red light on a echo dot would suggest you've pressed the mute microphone button on it, nothing to do with broadband.

Re: Echo dot repeatedly displaying solid red light

SMAM — Sat, 18 Apr 2026 07:03:07 GMT

Hi James,

Pressing the microphone button on my echo dot makes the red light go out, sometimes for minutes, sometimes (most of the time) it makes a short noise and immediately goes red again. Turning the power off and back on again makes no difference, the red light reappears and alexa will not respond.

If I am lucky enough to get it to stream something, for example, listening to music, it streams fine, even when the red light comes back on. However to get it to stop, i have to power it off. VERY frustrating.

Re: Echo dot repeatedly displaying solid red light

jamesn123 — Sat, 18 Apr 2026 11:43:09 GMT

@SMAM

Yeah that's nothing to do with broadband or sky. That sounds like a faulty echo, I would contact amazon