https://helpforum.sky.com/t5/Broadband/Problem-with-wifi-dropping/m-p/5256072#M560719 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/388182">@Chris+and+Maggie</a>&nbsp;run the online service checker in the My Sky app to see if it has picked up a fault. Therecare many possible causes but regarding the Q mini if you have a white Sky hub connect it to the main Q box using WPS not directly to the hub. The other issue with the white hub's is the Q boxes no longer act as WiFi extenders which msy explain the issues with connectivity.</P> Fri, 17 Apr 2026 15:12:03 GMT Chrisee 2026-04-17T15:12:03Z https://helpforum.sky.com/t5/Broadband/Problem-with-wifi-dropping/m-p/5255988#M560693 <P>For past 2 weeks my wifi has dropped alot but I managed to reset and get it going again. &nbsp;Now its dropping again and when I reset it drops virtually straight away again. &nbsp;Phone not connecting and minibox saying no internet connection. &nbsp;Please advise next step&nbsp;</P> Fri, 17 Apr 2026 13:46:04 GMT https://helpforum.sky.com/t5/Broadband/Problem-with-wifi-dropping/m-p/5255988#M560693 Chris+and+Maggie 2026-04-17T13:46:04Z https://helpforum.sky.com/t5/Broadband/Problem-with-wifi-dropping/m-p/5256072#M560719 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/388182">@Chris+and+Maggie</a>&nbsp;run the online service checker in the My Sky app to see if it has picked up a fault. Therecare many possible causes but regarding the Q mini if you have a white Sky hub connect it to the main Q box using WPS not directly to the hub. The other issue with the white hub's is the Q boxes no longer act as WiFi extenders which msy explain the issues with connectivity.</P> Fri, 17 Apr 2026 15:12:03 GMT https://helpforum.sky.com/t5/Broadband/Problem-with-wifi-dropping/m-p/5256072#M560719 Chrisee 2026-04-17T15:12:03Z