https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/5255523#M560567 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4663014">@Bear__</a>&nbsp;you need to report the fact the fix did not work to Sky so I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.</P> <P>&nbsp;</P> <P>More here&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://helpforum.sky.com/t5/Did-you-know/My-post-has-been-escalated/ba-p/3711147" target="_blank">My Post Has Been Escalated – What Happens Next on Sky Community</A></P> Fri, 17 Apr 2026 06:42:41 GMT Chrisee 2026-04-17T06:42:41Z https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/5255512#M560562 We had problems this week ,engineer came yesterday thought fault was with ongoing fibre works however it has gone off again this morning. Fri, 17 Apr 2026 06:14:10 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/5255512#M560562 Bear__ 2026-04-17T06:14:10Z https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/5255523#M560567 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4663014">@Bear__</a>&nbsp;you need to report the fact the fix did not work to Sky so I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.</P> <P>&nbsp;</P> <P>More here&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://helpforum.sky.com/t5/Did-you-know/My-post-has-been-escalated/ba-p/3711147" target="_blank">My Post Has Been Escalated – What Happens Next on Sky Community</A></P> Fri, 17 Apr 2026 06:42:41 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/5255523#M560567 Chrisee 2026-04-17T06:42:41Z https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/5255626#M560607 <P>Good Morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2606732">@Chrisee</a></SPAN> Thanks for making us aware of this. I'll send <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4663014">@Bear__</a></SPAN> an invite now and we can assist further. Thanks, Danielle&nbsp;</P> Fri, 17 Apr 2026 08:32:03 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/5255626#M560607 Danz994 2026-04-17T08:32:03Z