https://helpforum.sky.com/t5/Broadband/Full-Fibre-Upgrade-link-not-working/m-p/5255420#M560540 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4662895">@Paul919</a>&nbsp;it is probsble you can upgrade but if the on lne link isn't working call Sky as often it requires manual,intervention</P> Thu, 16 Apr 2026 20:33:12 GMT Chrisee 2026-04-16T20:33:12Z https://helpforum.sky.com/t5/Broadband/Full-Fibre-Upgrade-link-not-working/m-p/5255403#M560536 <P>The street had a message on text /whatsapp offering full fibre with no contract change a couple of weeks back.</P><P>A neighbour clicked "yes" which triggered an openreach survey.</P><P>I clicked "yes" a couple of weeks later and it just made me log in and then said they didnt have anyone available to help.</P><P>&nbsp;</P><P>I can do an upgrade via the app but only if I sign a new 2 year contract.</P><P>Have they pulled the plug on the offer?</P><P>&nbsp;</P> Thu, 16 Apr 2026 19:58:48 GMT https://helpforum.sky.com/t5/Broadband/Full-Fibre-Upgrade-link-not-working/m-p/5255403#M560536 Paul919 2026-04-16T19:58:48Z https://helpforum.sky.com/t5/Broadband/Full-Fibre-Upgrade-link-not-working/m-p/5255420#M560540 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4662895">@Paul919</a>&nbsp;it is probsble you can upgrade but if the on lne link isn't working call Sky as often it requires manual,intervention</P> Thu, 16 Apr 2026 20:33:12 GMT https://helpforum.sky.com/t5/Broadband/Full-Fibre-Upgrade-link-not-working/m-p/5255420#M560540 Chrisee 2026-04-16T20:33:12Z