https://helpforum.sky.com/t5/Broadband/Internet-connection/m-p/5255213#M560492 <P>Internet keeps dropping out quite regularly and it's a new router had no trouble before I upgraded&nbsp;</P> Thu, 16 Apr 2026 15:46:41 GMT Dean1301 2026-04-16T15:46:41Z https://helpforum.sky.com/t5/Broadband/Internet-connection/m-p/5255213#M560492 <P>Internet keeps dropping out quite regularly and it's a new router had no trouble before I upgraded&nbsp;</P> Thu, 16 Apr 2026 15:46:41 GMT https://helpforum.sky.com/t5/Broadband/Internet-connection/m-p/5255213#M560492 Dean1301 2026-04-16T15:46:41Z https://helpforum.sky.com/t5/Broadband/Internet-connection/m-p/5255217#M560493 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4662661">@Dean1301</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 16 Apr 2026 15:50:36 GMT https://helpforum.sky.com/t5/Broadband/Internet-connection/m-p/5255217#M560493 caesarome 2026-04-16T15:50:36Z