https://helpforum.sky.com/t5/Broadband/los-red-despite-good-connection/m-p/5254978#M560439 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4662354">@latteal</a>&nbsp;the online test takes up to an hour to pick up a lost connection after shich after stepping you through a few stdps will offer to book an engineer.</P> Thu, 16 Apr 2026 10:42:28 GMT Chrisee 2026-04-16T10:42:28Z https://helpforum.sky.com/t5/Broadband/los-red-despite-good-connection/m-p/5254936#M560430 <P>LOS light on open reach&nbsp; hub is red but when tested internet connection is coming up fine.&nbsp;</P> Thu, 16 Apr 2026 09:55:01 GMT https://helpforum.sky.com/t5/Broadband/los-red-despite-good-connection/m-p/5254936#M560430 latteal 2026-04-16T09:55:01Z https://helpforum.sky.com/t5/Broadband/los-red-despite-good-connection/m-p/5254978#M560439 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4662354">@latteal</a>&nbsp;the online test takes up to an hour to pick up a lost connection after shich after stepping you through a few stdps will offer to book an engineer.</P> Thu, 16 Apr 2026 10:42:28 GMT https://helpforum.sky.com/t5/Broadband/los-red-despite-good-connection/m-p/5254978#M560439 Chrisee 2026-04-16T10:42:28Z