https://helpforum.sky.com/t5/Broadband/Wi-Fi/m-p/5254363#M560222 <P>my Wi-Fi is down can you please help? I only have two green lights on and one amber on</P> Wed, 15 Apr 2026 15:48:29 GMT Julie202829 2026-04-15T15:48:29Z https://helpforum.sky.com/t5/Broadband/Wi-Fi/m-p/5254360#M560219 <P>Wi-Fi is down. I only have two green lights and one amber light on the Wi-Fi box</P> Wed, 15 Apr 2026 15:43:05 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi/m-p/5254360#M560219 Julie202829 2026-04-15T15:43:05Z https://helpforum.sky.com/t5/Broadband/Wi-Fi/m-p/5254363#M560222 <P>my Wi-Fi is down can you please help? I only have two green lights on and one amber on</P> Wed, 15 Apr 2026 15:48:29 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi/m-p/5254363#M560222 Julie202829 2026-04-15T15:48:29Z https://helpforum.sky.com/t5/Broadband/Wi-Fi/m-p/5254371#M560224 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4661720">@Julie202829</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 15 Apr 2026 15:53:35 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi/m-p/5254371#M560224 caesarome 2026-04-15T15:53:35Z