https://helpforum.sky.com/t5/Broadband/Internet-problems/m-p/5254295#M560178 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4661598">@Philip1201</a>&nbsp;if other devices sre connecting normally the issue is with the phone. If it cannot accept the password then tell it to forget the Skype connection, fully power it down and then reboot and try from scratch as a common issue is the phone's memory location for the pasword getting corrupted which the reboot should clear.</P> Wed, 15 Apr 2026 15:13:29 GMT Chrisee 2026-04-15T15:13:29Z https://helpforum.sky.com/t5/Broadband/Internet-problems/m-p/5254256#M560160 <P>The WiFi won't connect to my phone&nbsp;</P> Wed, 15 Apr 2026 14:40:06 GMT https://helpforum.sky.com/t5/Broadband/Internet-problems/m-p/5254256#M560160 Philip1201 2026-04-15T14:40:06Z https://helpforum.sky.com/t5/Broadband/Internet-problems/m-p/5254295#M560178 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4661598">@Philip1201</a>&nbsp;if other devices sre connecting normally the issue is with the phone. If it cannot accept the password then tell it to forget the Skype connection, fully power it down and then reboot and try from scratch as a common issue is the phone's memory location for the pasword getting corrupted which the reboot should clear.</P> Wed, 15 Apr 2026 15:13:29 GMT https://helpforum.sky.com/t5/Broadband/Internet-problems/m-p/5254295#M560178 Chrisee 2026-04-15T15:13:29Z