https://helpforum.sky.com/t5/Broadband/Cannot-stream-tv-internet-down/m-p/5253766#M560067 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4660935">@PICKLES86</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 14 Apr 2026 21:09:15 GMT caesarome 2026-04-14T21:09:15Z https://helpforum.sky.com/t5/Broadband/Cannot-stream-tv-internet-down/m-p/5253695#M560040 The ibterbet keeps cutting in and out (more out than in) tv ststes its connecred to royter but cannot connect to internet - pkease help 2 SEND children having meltdowns as cant do their bedtime routines! Tue, 14 Apr 2026 19:08:45 GMT https://helpforum.sky.com/t5/Broadband/Cannot-stream-tv-internet-down/m-p/5253695#M560040 PICKLES86 2026-04-14T19:08:45Z https://helpforum.sky.com/t5/Broadband/Cannot-stream-tv-internet-down/m-p/5253766#M560067 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4660935">@PICKLES86</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 14 Apr 2026 21:09:15 GMT https://helpforum.sky.com/t5/Broadband/Cannot-stream-tv-internet-down/m-p/5253766#M560067 caesarome 2026-04-14T21:09:15Z