Broadband cutting out

KS442 — Tue, 14 Apr 2026 15:46:38 GMT

I moved to sky broadband around 5 months ago and work from home. I have a hardwire going from my sky hub modem direct into my work laptop.

I have had an ongoing issue with the internet cutting out during the working day and annoyingly whilst I am on work video calls.

I have had sky's engineer out to check the signal and do pay an additional cost for the sky Max Wi-Fi guaranteeing a good signal in every room. however, the problem has persisted and it's incredibly difficult working at home with these regular disruptions.

just wondering if anyone has had similar experiences and how this was resolved.

Re: Broadband cutting out

Londonite — Tue, 14 Apr 2026 16:11:52 GMT

Same issue for me, keep on losing WiFi today despite Sky telling me there isn't a problem

Re: Broadband cutting out

KS442 — Tue, 14 Apr 2026 20:30:54 GMT

Thanks for your reply. I will have to complain to sky again but am not confident they will fix it.

topic Broadband cutting out in Broadband

Broadband cutting out

Re: Broadband cutting out

Re: Broadband cutting out