Continued problems with broadband

Limski — Mon, 13 Apr 2026 12:00:49 GMT

Ive had issues with the broadband and the streaming device for quite a while now and it says on the app what im getting and what im actually receiving is two different things. My devices are struggling most of the time to even hit 30mbps and im unsure of what the actual problem is

Re: Continued problems with broadband

Jason- — Tue, 14 Apr 2026 07:57:55 GMT

Good Morning @Limski, thanks for taking the time to make your first post on our Community but I'm sorry to see it is to report issues you're having with your Sky Broadband connection. I'll send you an invite to a private chat shortly and we can help you get things sorted 👍🏻

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

topic Re: Continued problems with broadband in Broadband

Continued problems with broadband

Re: Continued problems with broadband