https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5253016#M559909 <P>My internet has not been working intermittently today, the orange lights are showing on my hub. I have unplugged it a few times.</P> Mon, 13 Apr 2026 20:07:28 GMT Mollie64 2026-04-13T20:07:28Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5253016#M559909 <P>My internet has not been working intermittently today, the orange lights are showing on my hub. I have unplugged it a few times.</P> Mon, 13 Apr 2026 20:07:28 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5253016#M559909 Mollie64 2026-04-13T20:07:28Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5253054#M559918 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4660184">@Mollie64</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 13 Apr 2026 21:25:11 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5253054#M559918 caesarome 2026-04-13T21:25:11Z