https://helpforum.sky.com/t5/Broadband/WiFi-issue-with-connection/m-p/5252848#M559877 <P>WiFi issue with connection&nbsp;</P> Mon, 13 Apr 2026 15:54:33 GMT Lisaannw16 2026-04-13T15:54:33Z https://helpforum.sky.com/t5/Broadband/WiFi-issue-with-connection/m-p/5252848#M559877 <P>WiFi issue with connection&nbsp;</P> Mon, 13 Apr 2026 15:54:33 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issue-with-connection/m-p/5252848#M559877 Lisaannw16 2026-04-13T15:54:33Z https://helpforum.sky.com/t5/Broadband/WiFi-issue-with-connection/m-p/5252852#M559878 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4659925">@Lisaannw16</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 13 Apr 2026 16:00:48 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issue-with-connection/m-p/5252852#M559878 caesarome 2026-04-13T16:00:48Z