https://helpforum.sky.com/t5/Broadband/Useless-WiFi/m-p/5251748#M559687 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4620938">@Skyrme5</a>&nbsp;you not talking to Sky by posting in this forum and threats to cancel are meaningless if you are still in the fixed contract term unless Sky release you from contract. As you have given no details of your issue it is difficult to give advice but if the speed tests in th service checker in the My Sky app,show speeds below the guarantee for your line if Sky cannot fix that after being given a reasonable opportunity to do so they will permit you to leave without charge.</P> <P>&nbsp;</P> <P>If however the issue is WiFi speeds in your home they are not something Sky can control as the position of thehub, layout of your home and the type of construction are the determining factors. Many homes need more than a single Sky hub to get usable WiFi in every rroom.&nbsp;</P> Sun, 12 Apr 2026 07:59:19 GMT Chrisee 2026-04-12T07:59:19Z https://helpforum.sky.com/t5/Broadband/Useless-WiFi/m-p/5251736#M559686 <P>For the last few months our internet is worse than useless! We have requested engineer visit to no avail! We pay you a lot of money for no service! We need this sorting otherwise we will cancel membership!</P> Sun, 12 Apr 2026 07:19:49 GMT https://helpforum.sky.com/t5/Broadband/Useless-WiFi/m-p/5251736#M559686 Skyrme5 2026-04-12T07:19:49Z https://helpforum.sky.com/t5/Broadband/Useless-WiFi/m-p/5251748#M559687 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4620938">@Skyrme5</a>&nbsp;you not talking to Sky by posting in this forum and threats to cancel are meaningless if you are still in the fixed contract term unless Sky release you from contract. As you have given no details of your issue it is difficult to give advice but if the speed tests in th service checker in the My Sky app,show speeds below the guarantee for your line if Sky cannot fix that after being given a reasonable opportunity to do so they will permit you to leave without charge.</P> <P>&nbsp;</P> <P>If however the issue is WiFi speeds in your home they are not something Sky can control as the position of thehub, layout of your home and the type of construction are the determining factors. Many homes need more than a single Sky hub to get usable WiFi in every rroom.&nbsp;</P> Sun, 12 Apr 2026 07:59:19 GMT https://helpforum.sky.com/t5/Broadband/Useless-WiFi/m-p/5251748#M559687 Chrisee 2026-04-12T07:59:19Z