topic Re: No wifi at home in Broadband https://helpforum.sky.com/t5/Broadband/No-wifi-at-home/m-p/5250107#M559426 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4657186">@RitaLam</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4225561">@Kev113</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 09 Apr 2026 21:37:01 GMT caesarome 2026-04-09T21:37:01Z No wifi at home https://helpforum.sky.com/t5/Broadband/No-wifi-at-home/m-p/5250085#M559424 <P>There is no wifi at home. The hub's light is red but the website says the connection is good. Please help!</P> Thu, 09 Apr 2026 20:55:16 GMT https://helpforum.sky.com/t5/Broadband/No-wifi-at-home/m-p/5250085#M559424 RitaLam 2026-04-09T20:55:16Z Re: No wifi at home https://helpforum.sky.com/t5/Broadband/No-wifi-at-home/m-p/5250093#M559425 <P>My WiFi has also gone off around the same time.&nbsp;</P> Thu, 09 Apr 2026 21:08:27 GMT https://helpforum.sky.com/t5/Broadband/No-wifi-at-home/m-p/5250093#M559425 Kev113 2026-04-09T21:08:27Z Re: No wifi at home https://helpforum.sky.com/t5/Broadband/No-wifi-at-home/m-p/5250107#M559426 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4657186">@RitaLam</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4225561">@Kev113</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 09 Apr 2026 21:37:01 GMT https://helpforum.sky.com/t5/Broadband/No-wifi-at-home/m-p/5250107#M559426 caesarome 2026-04-09T21:37:01Z