topic Re: Sky home visit in Broadband

Sky home visit

Skysurfer — Thu, 09 Apr 2026 15:42:47 GMT

Hi so I had someone turn up at my door step claiming to be sky saying our copper wiring would need to be updated and to set up appointment for an engineer had a sky hi vid on and sky stickered car. And a ID with name on. Was asking for personal info which I refused to give. I said surely if there was going to be a disruption to service or update sky would contact me in writing first not turn up at my door step asking for personal details I just happen to work in banking fraud . Wondering if this process is legit?

Re: Sky home visit

Daniel0210 — Thu, 09 Apr 2026 15:46:00 GMT

@Skysurfer

It's possibly part of this

https://www.sky.com/help/articles/door-to-door-sales

Re: Sky home visit

TimmyBGood — Thu, 09 Apr 2026 16:46:02 GMT

@Skysurfer wrote:

saying our copper wiring would need to be updated

Presumably being replaced with optical fibre (FTTP) rather than 'updated', which they really should be clearer about.