Gaslit by my router

skycustomer27 — Thu, 09 Apr 2026 01:17:56 GMT

Tells me internet is working fine while I'm looking at a Sky message saying "your connection has dropped" for the third time tonight.

Now it's saying "Sky Hub is busy". Busy with what? Does it have a social life?

Re: Gaslit by my router

Daniel0210 — Thu, 09 Apr 2026 04:30:37 GMT

@skycustomer27
Based on the time you’ve posted it’s worth pointing out that any broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.