Wifi issue

Bsd — Wed, 08 Apr 2026 22:06:23 GMT

I have some weird Chinese vendor connected to my devices and my wifi doesn't work

Re: Wifi issue

caesarome — Thu, 09 Apr 2026 04:38:49 GMT

You might want to change your wireless password:

https://helpforum.sky.com/t5/Broadband-Talk/How-to-change-your-Sky-Wi-Fi-password/ba-p/2673599

If you have Sky Fibre and your ONT shows a red light then have a read of this:
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

If nothing there helps then the first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:
https://www.sky.com/servicechecker

If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

topic Wifi issue in Broadband

Wifi issue

Re: Wifi issue