https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/5249078#M559176 <P>I got fibre installed because it was meant to improve everything - I can barely watch a tv programme without connection slipping. If I am trying to use my phone too it's become slow. I was at the phone shop today and they said I ought to be contacting you about the speed of the WiFi&nbsp;</P> Wed, 08 Apr 2026 18:58:45 GMT Mary+Hagan 2026-04-08T18:58:45Z https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/5249078#M559176 <P>I got fibre installed because it was meant to improve everything - I can barely watch a tv programme without connection slipping. If I am trying to use my phone too it's become slow. I was at the phone shop today and they said I ought to be contacting you about the speed of the WiFi&nbsp;</P> Wed, 08 Apr 2026 18:58:45 GMT https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/5249078#M559176 Mary+Hagan 2026-04-08T18:58:45Z https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/5249082#M559179 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3731230">@Mary+Hagan</a>&nbsp;wrote:<BR /> <P>I was at the phone shop today and they said I ought to be contacting you about the speed of the WiFi&nbsp;</P> <HR /></BLOCKQUOTE> <P>Just to point out&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3731230">@Mary+Hagan</a>&nbsp;that we are customers here like you.</P> <P>&nbsp;</P> <P>Have a try of this:</P> <P><A href="https://www.sky.com/help/broadband/connecting-to-my-broadband/trouble-connecting/no-connection-slow-wifi/articles/connect-devices-to-broadband-fix-a-problem" target="_blank">https://www.sky.com/help/broadband/connecting-to-my-broadband/trouble-connecting/no-connection-slow-wifi/articles/connect-devices-to-broadband-fix-a-problem</A></P> <P>&nbsp;</P> Wed, 08 Apr 2026 19:01:41 GMT https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/5249082#M559179 caesarome 2026-04-08T19:01:41Z