https://helpforum.sky.com/t5/Broadband/No-inernet/m-p/5248572#M559076 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4193825">@FS3</a>&nbsp;the online diagnostics take up to an hour to pick up a dropped connection once they do they will offer help including booking an engineer if one is required. Alternatively you can call Sky and the agent will,walk you through the same steps.</P> Wed, 08 Apr 2026 08:42:07 GMT Chrisee 2026-04-08T08:42:07Z https://helpforum.sky.com/t5/Broadband/No-inernet/m-p/5248528#M559066 <P>We cannot get any internet the hub is not working but your diagnostics say all OK?&nbsp;</P> Wed, 08 Apr 2026 07:38:41 GMT https://helpforum.sky.com/t5/Broadband/No-inernet/m-p/5248528#M559066 FS3 2026-04-08T07:38:41Z https://helpforum.sky.com/t5/Broadband/No-inernet/m-p/5248572#M559076 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4193825">@FS3</a>&nbsp;the online diagnostics take up to an hour to pick up a dropped connection once they do they will offer help including booking an engineer if one is required. Alternatively you can call Sky and the agent will,walk you through the same steps.</P> Wed, 08 Apr 2026 08:42:07 GMT https://helpforum.sky.com/t5/Broadband/No-inernet/m-p/5248572#M559076 Chrisee 2026-04-08T08:42:07Z