https://helpforum.sky.com/t5/Broadband/Robot-vacum/m-p/5248330#M559016 <P>Trying to connect robot vacuum to the internet via an app but it's not allowing me to connect. It says not compatible with 5mhz &nbsp;but only 2.5mhz on the sky website it says it goes between both but still not letting me use the app on the wifi</P> Tue, 07 Apr 2026 20:12:58 GMT ClRM 2026-04-07T20:12:58Z https://helpforum.sky.com/t5/Broadband/Robot-vacum/m-p/5248330#M559016 <P>Trying to connect robot vacuum to the internet via an app but it's not allowing me to connect. It says not compatible with 5mhz &nbsp;but only 2.5mhz on the sky website it says it goes between both but still not letting me use the app on the wifi</P> Tue, 07 Apr 2026 20:12:58 GMT https://helpforum.sky.com/t5/Broadband/Robot-vacum/m-p/5248330#M559016 ClRM 2026-04-07T20:12:58Z https://helpforum.sky.com/t5/Broadband/Robot-vacum/m-p/5248493#M559057 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4655465">@ClRM</a>&nbsp;thecsolution droends on which Sky hubs you have. On the newer white hubs simply go into the hub's advanced settings in the Product Options section of the app. Navigate to Diszble WiFi and temporarily turn off the 5GHz band then once the hub restarts connect your vaccum once connected go back and turn the 5GHz bznd back on.&nbsp;<BR /><BR /></P> <P>The instructions for the black hubsxare here&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610" target="_blank">Split Sky WiFi bands</A></P> Wed, 08 Apr 2026 06:40:46 GMT https://helpforum.sky.com/t5/Broadband/Robot-vacum/m-p/5248493#M559057 Chrisee 2026-04-08T06:40:46Z