https://helpforum.sky.com/t5/Broadband/Connected-to-WiFi-without-Internet/m-p/5248218#M558990 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4655054">@ConnieC</a>&nbsp;the hub has lost its connection to the exchange. The online service checker in the My Sky app run over a mobile connection will once it picks up thhe line drop (it takes up to an hour to do that) will walk you through some checks before offering to book an engineer.</P> Tue, 07 Apr 2026 17:55:30 GMT Chrisee 2026-04-07T17:55:30Z https://helpforum.sky.com/t5/Broadband/Connected-to-WiFi-without-Internet/m-p/5248029#M558960 Connected to WiFi without Internet. Middle light showing orange on modem Tue, 07 Apr 2026 13:11:04 GMT https://helpforum.sky.com/t5/Broadband/Connected-to-WiFi-without-Internet/m-p/5248029#M558960 ConnieC 2026-04-07T13:11:04Z https://helpforum.sky.com/t5/Broadband/Connected-to-WiFi-without-Internet/m-p/5248218#M558990 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4655054">@ConnieC</a>&nbsp;the hub has lost its connection to the exchange. The online service checker in the My Sky app run over a mobile connection will once it picks up thhe line drop (it takes up to an hour to do that) will walk you through some checks before offering to book an engineer.</P> Tue, 07 Apr 2026 17:55:30 GMT https://helpforum.sky.com/t5/Broadband/Connected-to-WiFi-without-Internet/m-p/5248218#M558990 Chrisee 2026-04-07T17:55:30Z