https://helpforum.sky.com/t5/Broadband/Moving-Home/m-p/5247931#M558949 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3828043">@Peter8</a>&nbsp;what date were you given by Sky for the activation at your new address?</P> Tue, 07 Apr 2026 10:48:45 GMT Chrisee 2026-04-07T10:48:45Z https://helpforum.sky.com/t5/Broadband/Moving-Home/m-p/5247922#M558946 Disconnected Thurs 2nd and as of yet 7th not reconnected Thinking asking credit Tue, 07 Apr 2026 10:40:06 GMT https://helpforum.sky.com/t5/Broadband/Moving-Home/m-p/5247922#M558946 Peter8 2026-04-07T10:40:06Z https://helpforum.sky.com/t5/Broadband/Moving-Home/m-p/5247931#M558949 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3828043">@Peter8</a>&nbsp;what date were you given by Sky for the activation at your new address?</P> Tue, 07 Apr 2026 10:48:45 GMT https://helpforum.sky.com/t5/Broadband/Moving-Home/m-p/5247931#M558949 Chrisee 2026-04-07T10:48:45Z https://helpforum.sky.com/t5/Broadband/Moving-Home/m-p/5247974#M558953 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3828043">@Peter8</a>&nbsp;</P> <P>&nbsp;</P> <P>Unfortunately the weekend and the two public holidays don't count towards the delivery time: for activation of such service it's not a great date to be moving.</P> <P>&nbsp;</P> <P>The industry scheme for compensation is described here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/auto-compensation" target="_blank" rel="noopener">https://www.sky.com/help/articles/auto-compensation</A>&nbsp;</P> Tue, 07 Apr 2026 12:05:01 GMT https://helpforum.sky.com/t5/Broadband/Moving-Home/m-p/5247974#M558953 TimmyBGood 2026-04-07T12:05:01Z