https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5247597#M558891 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3201899">@Christina85</a>&nbsp;</P> <P>If you have no broadband in your property then the first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 06 Apr 2026 18:48:05 GMT caesarome 2026-04-06T18:48:05Z https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5247595#M558890 <P>My glass TV is saying no WiFi. I have turned it on and off again checked all the wires and reset it like the instructions said. But comes back saying internet connection is down. I am unable to use my TV or get any WiFi for the house. Please help&nbsp;</P> Mon, 06 Apr 2026 18:45:52 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5247595#M558890 Christina85 2026-04-06T18:45:52Z https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5247597#M558891 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3201899">@Christina85</a>&nbsp;</P> <P>If you have no broadband in your property then the first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 06 Apr 2026 18:48:05 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5247597#M558891 caesarome 2026-04-06T18:48:05Z