https://helpforum.sky.com/t5/Broadband/Sky-fibre/m-p/5247319#M558827 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4654320">@Emmamitchinson</a>&nbsp;wrote:<BR />I recently changed my package, and moved onto sky gigafast, yet im capped at fibre500.. it was yesterday it was changed, reset sky max hub, by plug, on/off.. when will I receive gigafast to my hub?? Many thanks.. Emma<HR /></BLOCKQUOTE><P>How are you testing the speed, what device and is it hardwired to the router? You won't be getting the maximum 900Mbps via WiFi.</P> Mon, 06 Apr 2026 11:25:02 GMT Me134 2026-04-06T11:25:02Z https://helpforum.sky.com/t5/Broadband/Sky-fibre/m-p/5247317#M558826 I recently changed my package, and moved onto sky gigafast, yet im capped at fibre500.. it was yesterday it was changed, reset sky max hub, by plug, on/off.. when will I receive gigafast to my hub?? Many thanks.. Emma Mon, 06 Apr 2026 11:18:46 GMT https://helpforum.sky.com/t5/Broadband/Sky-fibre/m-p/5247317#M558826 Emmamitchinson 2026-04-06T11:18:46Z https://helpforum.sky.com/t5/Broadband/Sky-fibre/m-p/5247319#M558827 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4654320">@Emmamitchinson</a>&nbsp;wrote:<BR />I recently changed my package, and moved onto sky gigafast, yet im capped at fibre500.. it was yesterday it was changed, reset sky max hub, by plug, on/off.. when will I receive gigafast to my hub?? Many thanks.. Emma<HR /></BLOCKQUOTE><P>How are you testing the speed, what device and is it hardwired to the router? You won't be getting the maximum 900Mbps via WiFi.</P> Mon, 06 Apr 2026 11:25:02 GMT https://helpforum.sky.com/t5/Broadband/Sky-fibre/m-p/5247319#M558827 Me134 2026-04-06T11:25:02Z